Privacy Policy

1. Introduction

Manuel's Mechanical Services LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or submit a quote request.

2. Information We Collect

We collect information you voluntarily provide when submitting a quote request:

• Full name
• Phone number
• Email address (optional)
• Property address
• Description of HVAC needs
• Preferred contact method and time

We may also automatically collect standard website usage data such as browser type, IP address, pages visited, and referring URLs through cookies and analytics tools.

3. How We Use Your Information

We use the information you provide to:

• Respond to your quote request and schedule services
• Contact you about your HVAC project via your preferred method
• Improve our website and services
• Comply with legal obligations

We will never sell your personal information to third parties. We do not use your contact information for unsolicited marketing purposes.

4. Cookies

Our website uses cookies — small text files stored on your device — to improve your experience and analyze site traffic. You can control cookie settings through your browser. Declining cookies may affect some site functionality. A cookie consent prompt will appear on your first visit, and your preference will be stored for future visits.

5. Third-Party Services

Our website is hosted using Supabase, a secure cloud database platform, to store quote requests. We may use analytics tools such as Google Analytics to understand how visitors use our site. These services have their own privacy policies governing their use of data. We do not share your personal contact information with these third parties beyond what is necessary to operate the website.

6. Data Storage & Security

Your information is stored securely using industry-standard encryption. We retain quote request data only as long as necessary to fulfill your service request and for legal compliance purposes. We take reasonable precautions to protect your data from unauthorized access; however, no method of internet transmission is 100% secure.

7. Your Rights (CCPA / Washington State)

Washington State residents have the right to:

• Request to know what personal information we have collected about you
• Request deletion of your personal information
• Opt out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us at the information below.

8. Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy periodically. The updated policy will be posted on this page with a revised date. We encourage you to review this page periodically for any changes.

10. Contact Us

Questions or requests regarding your privacy? Contact us: